Invoices and E-Invoicing

Overview

Every sale automatically generates an invoice — a formal record of what was sold, the tax breakdown, discounts, tips, and payments received. Purchases from suppliers get their own invoices too, inside Inventory.

Where to find it

Open any sale in Sale Details — the Invoice section shows the invoice, with options to View, Download (PDF), or Email it to the customer. Supplier purchase invoices live inside Inventory → Purchase History.

What's on an invoice

• Invoice number, issue date, and due date.

• Who it's issued to — customer, supplier, or the business itself.

• Line items — each service, product, membership, gift card, subscription charge, or package, with its own price, discount, and VAT treatment.

• Subtotal, total VAT, total discount (manual + coupon), tips, extra charges, and the grand total.

• Payments applied against it and the resulting status.

• Notes and any attached photo/PDF proof of delivery.

Statuses

• Invoice status: Draft → Submitted → Canceled.

• Payment status: Pending, Partial, Paid, Failed, or Canceled — mirrors the sale's own payment state.

E-invoicing (Jordan)

For businesses operating in Jordan, WAJ can integrate with JoFotara, Jordan's national e-invoicing system, to submit qualifying invoices electronically. This is configured under Settings → Integrations → JoFotara E-Invoicing and is off by default.

Notes & limitations

Invoices are generated automatically from sales rather than created by hand.